AYS Lojistik - International Movers

5.7
Out of 28 Sirelo reviews
57% of the users recommend this moving company
This moving company scores a 7.8 out of 10 reviews on other platforms.
pro
Price
8
pro
Fast move (planning)
3
pro
Professional
3
con
Unprofessional
3
con
Communication
3
con
Failure to comply
2

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About AYS Lojistik - International Movers

AYS International transport company providing below services :

Disassembly and packing of Furniture, Household
Loading from House to Truck
Customs clearance at departure
Road transport with Truck address to address
Customs clearance at arrival
Unloading from Truck to Flat
Unpacking and assembly of Furniture and Household
Storage + customs duties

Please feel free to contact with us for door to door transport from All over the Europe to Turkey and Turkey to All over the Europe.

e-mail : [email protected]
Whatsapp : +90 541 274 02 02
website : http://www.ayslojistik.com

Barbaros Hayrettin Paşa Mh 1992 . Sk. No:12/8, Fes iş merkezi, 34100 Esenyurt/İstanbul
34100 Istanbul

Services

International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Art transport

Associations

AYS Lojistik - International Movers is accredited by the following associations:
IAM
5.7
Out of 28 Sirelo reviews
57% of the users recommend this moving company
This moving company scores a 7.8 out of 10 reviews on other platforms.
Write a review
Review
Type of move
28 out of 28 reviews shown
Be cautious for their low prices. They have delivered my items to the wrong address, they admit it but can't get it back. They also refuse to pay anything for their mistake. They have broken a well packed expensive item, and refuse payment on this too. I definitely would not recommend and I advise you to choose another firm. That's apparently the best I can do, besides going after my rights under law.
pro
low price
con
MISSING ITEMS
con
DAMAGED ITEMS
Moved from Amsterdam (The Netherlands) to Istanbul (Turkey)
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Vor 3 Jahren habe ich meine Möbel bei anderen Firmen in der Türkei umgezogen.
Ich hatte ein schlechtes Problem mit ihnen.
Dank GOTT habe ich AYS Logistik gefunden.
Der gesamte Transportprozess verlief professionell. Sie waren gut in der Kommunikation
Ich habe alle meine Möbel in ausgezeichnetem Zustand erhalten.
Ich sollte sagen, dass sie schneller transportiert wurden als andere.

Danke an alle.
pro
professional,excellent packing materials, good price
pro
fast
Moved from Esslingen (Germany) to Alanya (Turkey)
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Ich habe meine Möbel in 7 Tagen bewegt. Und ich erhalte meine Möbel in ausgezeichnetem Zustand. Ihre Verpackungsmaterialien und ihr Umzugsteam waren perfekt.
Zuerst habe ich die schlechten Kommentare im Internet gesehen. Ich machte mir Sorgen um meine Möbel. Aber am Ende habe ich alles in sehr gutem Zustand und sehr schnell erhalten.

Danke an alle.
pro
best price,professional,friendly,no stress
pro
fast
Moved from Dusseldorf (Germany) to Fethiye (Turkey)
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Everything was good until the goods left our country. We put 12000€ for packing list, they only presented 600 € to customs, plus falsified my husband's signature. Truck arrived in Valencia on 29.07.2020, didn't go to customs until 31.07.2020. And in the weekend, miraculously, truck breaks down, when it should have been parked in Valencia, so it went to Madrid. Even though they confirmed good will be delivered on 03.08.2020, they didn't. We had to pay for workers, street permission and elevator TWICE. They said they will refund us, they didn't. Now they don't even answer phone calls or emails. A lot of things are broken also
pro
price
con
unprofessional
con
falsify documents
Moved from Istanbul (Turkey) to Valencia (Spain)
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Response of
Hi ;

As you know due to traffic the truck might have delay sometimes. The truck have been late just for 1 day.

Rest of what you wroted is wrong.

Thanks for your understanding.
Iedere verhuisdoos bleek beschadigd. Van verschillende schilderijen bleek glas en/of lijst kapot. Kast is beschadigd aangekomen.
E. e. a. Zou met verzekering worden geregeld. Nu twee weken later heb ik nog niets van hem gehoord en er wordt niet op mijn apps gereageerd. Ik zit wel met kapotte spullen
pro
Overzichtelijke offerte
pro
Aanvankelijk vriendelijk en behulpzaam
con
Onvoldoende respect voor andermans spullen
Moved from Voorburg (The Netherlands) to Mahmutlar (Turkey)
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Response of
Hi ;
Vanwege onze afspraak: Het logistieke bedrijf is niet verantwoordelijk voor het beschadigde glas als het logistieke bedrijf uw glasmaterialen niet heeft verpakt.
Alles kon niet worden gebroken als u zou willen dat wij uw glasmaterialen door ons bedrijf verpakken.
Controleer uw overeenkomst.

Thanks
Lief alles wie geplant und es ist nichts kaputt gegangen. Und ein herzliches Dankeschön an die Mitarbeiter die mitgeholfen haben.
pro
Organisiert
pro
Schnell
Moved from Steinhausen (Germany) to Alanya (Turkey)
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Do not use these people they are crooks. They collected my goods from Holland when asked if they should be labelling the boxes we were told they didn’t need to as the driver knew who’s they were. When asked if they were making an itinerary of the goods in each box they said it was not needed. We arranged a delivery date for the goods with them. I arranged flights so I could be in Turkey for the delivery. I phoned them before I flew out and was told everything was as expected. I arrived in Turkey the day before the arranged date,the next day I phoned first thing and was told the lorry had left and should be with me in the afternoon. This did not happen three week later after several promises the lorry arrived. On counting the number of boxes I found we were three short I phoned them and was told the driver had left them at the depot and they would be sent on the next transit. Here we are six months later and still my goods have not arrived. I have phoned them lots of times but they just ignore me. The missing items were all of great importance and value to me. But because there was not itinerary I can not prove this. So as I said at the start of this do not trust these people.
con
Late no communication
Moved from Amstelveen (The Netherlands) to Alanya (Turkey)
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İch bin zufrıeden es hat alles gut gelaufen
Keıne negatife erlebnis.
Alles super.
Moved from Wasserburg Am Inn (Germany) to Turgutreis (Turkey)
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If the company does not use subcontractors, it is good. Crates were stolen from the truck by the subcontractor. The move was in mid-April 2019 and to this day, early November 2019, Ays is only making excuses. Endless communication via WhatsApp and telephone.
pro
In time
pro
Carefully with our goods
con
Co worker
con
Endlosschleife discussion
Moved from Schwülper (Germany) to Alanya (Turkey)
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They completed all the commitments. Of coursed we faced some problems during the movement but in any case, they informed me.
They are always open to communication and gave correct information
pro
Communication
pro
Price
con
Working with subcontractors
Moved from Istanbul (Turkey) to Zurich (Switzerland)
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Horrible!!!
A lot of things are missing. Almost everything is damaged!!
They doubled the offered price afterwards.. and we were waiting too long for our stuff.
Communications after the movement is worse than everything we ever experienced before...
1 star because 0 isn't possible.
Moved from Munich (Germany) to Antalya (Turkey)
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Response of
Hi ;

We did not see you in our system . You are not one of our customer.
I just saw that so many our competitor logistics companies has written bad comments against us in Sirello.
We should complain it.
Alles in ziemlich guter zustand angekommen bis auf ein paar beschaedigungen
Aber leider is ein teurer teppich irgendwie unterwegs abhanden gekommen
Da warten wir noch drauf und keine ahnung mit der beschaedigungen. Es war ja alles versichert
pro
Ziemlich schnell und am gunstigsten
con
Ein schoner teppich ist verschwunden der wird wahr
Moved from Sivas (Turkey) to Kerkrade (The Netherlands)
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Ich hatte mich für diese Spedition entschieden, da ich eine sehr nette u. kompetente Dame am Telefon, die erklärte mir alles u. der Preis war auch gut. Nur leider arbeitet die [Name entfernt von Sirelo] nicht mehr bei der Firma. Ich würde diese Spedition niemals mehr empfehlen, da meine Ware seit dem 10. August unterwegs sind, ich werde von Woche zu Woche vertröstet, u. meine Ware kommt nicht. Andauernd bekomme ich eine andere Ausrede zu hören. Ich glaube schon fast, dass überhaupt nichts mehr kommt. Also diese Spedition Nein,Nein,Nein.
con
Unzuverlässig, nicht ehrlich, nicht kompetent. Keine Hilfe u. Bemühungen für den Kunden
Moved from Ruelzheim (Germany) to Kestel (Turkey)
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Response of
Hallo ;

Wir haben Sie in unserem System nicht gesehen. Sie gehören nicht zu unseren Kunden.
Ich habe gerade gesehen, dass so viele unserer Konkurrenten schlechte Kommentare in Sirello geschrieben haben.
Wir sollten uns beschweren.
People who came to pack the goods were very late. I ended up doing most of the packing. I had sent all the papers requested to do the customs, but i had to go to the customs to do the paperwork. They were going to bring our stuff and unpack them, but they only send one person, we even ended up unloading and carrying the goods home. The TV came with full of scratches. We were suppose to have an insurance, i have been told that the insurance does not cover it. The company is not professional and reliable.
con
not reliable
con
not efficient
Moved from Istanbul (Turkey) to Bochum (Germany)
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Response of
Dear S.k We did not moved any goods from Istanbul to Bochum.

We did'nt even know you .
We should have to complain you to Triglobal
Sie waren unfreundlich Kartons sind Teil weiße beschädigt Termin Zeit nicht eingehalten daher unfreundlich
pro
Katastrophe
Moved from Stuttgart (Germany) to Anzalya (Turkey)
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First the begging i've couldn't get any company whihc is move my goods from potugal to Turkey since i've met with AYS logistics .Thanks all of team. Everything was excellent.
I will reccomand this company all of the ambassadors same as like us.
i need to say that their package materials was very strong and safety.
pro
price, professional , fast
pro
fast
Moved from Lisbon (Portugal) to Ankara (Turkey)
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Die Ware wurde zu spät abgeholt, es wurde zu spät geliefert!! Ich habe mit Full Service gebucht, also d.h. mit aufbauen der Möbel und die Lieferanten haben die Ware einfach dahin gestellt und abgehauen. Absolut nicht empfehlenswert. Es wird noch ein Nachspiel haben und ein Schreiben von meinem Anwalt wird folgen!!!
pro
Alles ist angekommen
con
Zu spät
con
Nicht den Vertrag in ganzem Umfang erfüllt
Moved from Senden (Germany) to Izmir (Turkey)
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I've moved my households from France to Antalya. Thanks for everything. There was no stress . Thanks for AYS family.
Hi for [name removed by Sirelo] :)
pro
fast , excellent price , quick responses, family company
Moved from Paris (France) to Antalya (Turkey)
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Ein Mitarbeiter ist kurzfristig ausgefallen, musste selbst jemand organisieren
Moved from Pfäffikon (Switzerland) to Istanbul (Turkey)
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Das umbeladen nach zollabfertigung und lieferung an den Endstandort hat etwas länger gedauert als angegeben.
Moved from München (Germany) to Antalya (Turkey)
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Von dem ersten Kontakt bis zur Auftragserteilung und Auftragsabwicklung alles perfekt und zuverlässig.
pro
Professionell
pro
Zuverlässigkeit
Moved from Sonthofen (Germany) to Alanya (Turkey)
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I sent the total amount of money but the company still holds my stuff like 2months and they are not responding my calls.
con
i do not trust
con
no response
Moved from Munich (Germany) to Istanbul (Turkey)
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Déménagement transporté entre Istanbul et Gaziantep dans une camionnette non bâchée ayant conduit à réceptionner nos effets couverts de poussière, humides pour certains (ils ont pris la pluie) ou abimés. Aucun soin dans l'acheminement sur le territoire turc. Perte de jeux de vis indispensables au remontage des meubles. Pas digne d'un professionnel.
con
aucun soin dans l'acheminement du déménagement sur le territoire turc
con
manque de professionalisme malgré l'engagement pris
Moved from Berne (Switzerland) to Gaziantep (Turkey)
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Sehr kompetente Mitarbeiter , sehr gut organisiert und super Service
pro
Sehr gut
Moved from Antalya (Turkey) to Hannover (Germany)
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Schnell reagiert. Gut beraten und ohne Probleme umgezogen
pro
schnell
pro
kompetent
Moved from Hamburg (Germany) to Ankara (Turkey)
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Flexibel, unschlagbarer Preis im Vergleich zu anderen Angeboten
pro
Flexibel
pro
Guter Preis
con
Zeitangaben ungenau
Moved from Wien (Austria) to Istanbul (Turkey)
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This mover turned out to be weak in communication. ETA was way off mark which caused trouble. No inventory was taken before dept.M3 was increased after removal and installation was not don
pro
Price
con
Communication
con
broken promises
Moved from Istanbul (Turkey) to Munich (Germany)
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Ze hebben aan hun afspraken gehouden, communiceerden duidelijk. Spullen zijn goed aangekomen.
pro
Prijs/ kwaliteit verhouding
con
Ze hadden eerder kunnen aangeven welke papieren ze nodig hadden
Moved from İstanbul (Turkey) to Zwolle (The Netherlands)
flag-review

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7.8
10 reviews

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